Mercure Newcastle George Washington Hotel Golf & Spa
What Guests Say
When I checked in and unpacked I realised my room was really warm, when I checked the radiator was struck on full. I was swapped to another room quickly which was an upgrade, great customer service as i didn't even complain, it was just a nice touch by the receptionist who could probably see I'd had a long day.
Gary
August 2023
Check in wasn't until 3pm but the Hotel was ready nearly 2hours earlier which was a blessing! The room was a little smaller than I imagined it would be but was still ample in size and totally made up for in quality. The room was well dressed and the furniture was all modern and immaculate. The bathroom was big, modern and nice and clean with a (self cleaning) jacuzzi bathtub and towel robes and disposable flip flops were provided! We were provided with a selection of tea/coffee/hot chocolate and little biscuits and there was a small fridge tucked away in the room which came in handy too! The bed was SUPER comfortable and the linen was spotless! Breakfast was in a spacious dining area (with access to an outside seating area) that was again - immaculate- and the selection was brilliant and beautifully cooked and presented. VERY PLEASED! Would definitely recommend and will book here again if I ever need a hotel in the area in the future!
Stacy
June 2023
the restaurant food was lovely. the breakfast was fairly decent but not organised at all. there was a queue waiting for cooked breakfast food. There was no sausage black pudding tomatoes or mushrooms and whilst waiting for them to top up. ( at least 10 minutes stood waiting ) it was taking two members of staff to top up the Apple juice. not a brilliant use of resources when you have hungry guests waiting for food. there was no prioritising at all and nobody monitoring the self serve hot foods for replenishing the food for guests
Wendy
June 2023
Easy access and parking Breakfast good variety cooked food always hot and tasty
Michael
April 2023
The staff couldn't do enough for us. Loved the fact we could use all of the spa facilities too, we went swimming and used the jacuzzi, steam room and sauna was lovely to just relax :). There was an option to add breakfast to our booking to so we took advantage of that on Saturday. Will absolutely stay here again. Rooms very clean and tidy. Beds are extremely comfortable, fridge in the room too, with 2 bottles of water inside, that was a nice touch. Tea, coffee and hot chocolate available aswel. 10/10 for me :)
Jessica
April 2023
Breakfast was excellent with a wide selection of options. The room was clean and tastefully decorated We really enjoyed our food on both evenings and the portion sizes were just right
Benjamin
July 2023
stayed for the 1 night with my partner. check in was quick and easy, the staff were very helpful. the room was lovely and clean, the bed was so comfortable. the spa was okay, next time I would try a beauty treatment. the breakfast was buffet type, lots of choice from full English to pastries, pancakes, fruits. overall a great stay, I will definitely recommend and I’ll be visiting again.
Natasha
February 2023
Nice clean friendly hotel. Evening meal OK at restaurant.
Paul
June 2023
Hotel was fantastic, room was a great size, the cleanliness and the room maintenance during my stay was 5*
Alexandra
June 2023
Staff very friendly and accommodating, very clean and tidy at all times. Bedroom large and had good facilities even a fridge in the room. We had bar meal on second night and it was really nice, good selection of drinks. Breakfast plenty to choose from again staff really nice. Fitness centre had ample equipment, swimming pool was really nice. Everything was great and we would return.
Nina
March 2023
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